All Collections
RETURNS & REFUNDS
How do I return an item?
How do I return an item?
Updated over a week ago

Returns can be made via our Returns Portal which you can access here.

In order to process a return, you will need to provide the following information:

  • Order number β€” this can be found in your order confirmation email

  • Either your postcode, email address or phone number associated with the order

  • Some returns options may require a printer for the label

Please note, we do not currently offer free returns. The customer is responsible for all costs associated with the return of an order.

To read our Returns Policy in full, please click here.

If you require further assistance in regard to your return, please feel free to contact a member of our Customer Service team.

Did this answer your question?