Customs & Import Fees
Updated over a week ago

As all orders are currently shipped from the UK, you may be subject to additional import fees upon delivery.

USA – All orders above US$800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department for more information.

Australia – All orders above AUS$1000 will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information.

Canada - Any item shipped to Canada may be subject to the Goods and Services Tax (GST) and/or duty. Unless specifically exempt, you must pay the 5% GST on items you import into Canada by mail. The CBSA calculates any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country from which they came or were made in.

Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items. You do not have to pay the GST on the following goods that are imported into Canada by mail:

  • Goods worth CAN$20 or less; and

  • Gifts from family members or friends who live abroad when the worth is CAN$60 or less.

The Government of Canada has entered into agreements with certain provinces to collect the HST at a rate of 13 percent. If you live in a participating province, you will have to pay the HST instead of the GST.

Refusing to Pay Customs

If you choose to refuse the customs fee and the parcel is returned back to BECAUSE OF ALICE, a shipping & handling fee may be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

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